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IRS Offers Help for Taxpayers

Peggy MacKenzie by Peggy MacKenzie
January 16, 2018
in Local Stories
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Submitted by Fran Shupp
Benbush Business Services

The IRS reminds taxpayers they have a variety of options to get help filing and preparing their tax return on IRS.gov, the official IRS website.  Taqxpayers can find answers to their tax questions and resolve tax issues online.  The Let Us Help You page helps answer most tax questions, and the IRS Services Guide links to these and other IRS services.


Taxpayers can go to IRS.gov/account to securely access information about their federal tax account.  They can view the amount they owe, pay online or set up an online payment agreement; access their tax records online; review the past 18 months of payment history; and view key tax return information for the current year as filed.  Visit IRS.gov/secureaccess to review the required identity authentication process.

In addition, 70 percent of the nation’s taxpayers are eligible for IRS Free File.  Commercial partners of the IRS offer free brand-name software to about 100 million individuals and families with incomes of $66,000 or less.

The online fillable forms provide electronic versions of IRS paper forms to all taxpayers regardless of income that can be prepared and filed by people comfortable with completing their own returns.

Volunteer Income Tax Assistance (YITA) and Tax Counseling for the Elderly (TCE) offer free tax help to people who qualify.  Go toIRS.gov and enter “free tax prep” in the search box to learn more and find a nearby VITA or TCE site, or download the IRS2GO smartphone app to find a free tax prep provider.  If eligible, taxpayers can also locate help from a community volunteer.  Go to IRS.gov and click on the Filing tab for more information.

The IRS reminds taxpayers that a trusted tax professional can provide helpful information and advice.  Tips for choosing a return preparer and details about national tax professional groups are available    

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